Your Shipping Guide

At CureKin, we are committed to ensuring your order is shipped quickly and efficiently. We take extra care to monitor your order from the moment it is placed until it reaches your doorstep.

Shipping Details:

• Shipping to the UK only
• Free UK Shipping: 3-5 business days
• Orders are shipped 1 business day after the order is placed
• Orders are shipped Monday to Saturday, excluding public holidays

Frequently Asked Questions

Where can I find my tracking number?

Once your order is shipped, you’ll receive an email notification with your tracking number. If you haven't received this email or if your tracking number doesn’t work, please contact us at info@curekin.com, and we’ll be happy to assist you.

How can I track the status of my order?

After your order is shipped, you’ll receive an email titled "A shipment from order #******* is on the way." Inside this email, you’ll find your tracking number and the link to track your order. You can also track your package using the tracking page we provide.

What should I do if I have trouble viewing tracking updates?

All tracking information is provided by our courier partners, and we only have access to the same updates as you. If you're having trouble with tracking, please be patient and check back later. If your order is significantly delayed, contact us at info@curekin.com, and we’ll work with you to find a solution.

What if my product was lost in transit or stolen?

If your order was lost or stolen, please contact us at info@curekin.com with your order number, full name, and email address. While we can't guarantee a full refund for lost or stolen items, we will do our best to assist you in resolving the issue.